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Apparently Rogers does not believe that they must inform you that you have been paying into the wrong account sporadically over the past few years. No credit statements. No friendly phone call. Nothing that might clue you into the fact that they are holding onto $400 of your money in a *closed* account which accepts new payments.
On the bright side I don't have to find the money to pay the bill for a while.
Asshats.
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I can't believe how many morons you're forced to deal with on a day to day basis.
You'd think the world would have some mercy on you once in a while...sheesh.
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I actually had the sccript of questions that bell asks you for troubleshooting the internet. I would simply brief them on what I ahd done before I called and ask to speak to a level three technician.
LOL - I got more than a few sighs of relief and thank yous.....pathetic, but effective and efficient!
You can't win, so pick the best loser and master their systems!!
Beer after the 20th - think working beers on me and bring a notepad!
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This is still a go?
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No.
Seriously.
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That's a whole new level of special.
At least the money was retrieved and applied correctly, if far far too late.