I actually had the sccript of questions that bell asks you for troubleshooting the internet. I would simply brief them on what I ahd done before I called and ask to speak to a level three technician.
LOL - I got more than a few sighs of relief and thank yous.....pathetic, but effective and efficient!
You can't win, so pick the best loser and master their systems!!
Beer after the 20th - think working beers on me and bring a notepad!
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Date: 2006-06-08 12:29 am (UTC)I actually had the sccript of questions that bell asks you for troubleshooting the internet. I would simply brief them on what I ahd done before I called and ask to speak to a level three technician.
LOL - I got more than a few sighs of relief and thank yous.....pathetic, but effective and efficient!
You can't win, so pick the best loser and master their systems!!
Beer after the 20th - think working beers on me and bring a notepad!